Privacy

Privacy Policy
Last Updated: Aug-20-2024
Effective Date: Aug-20-2024

This Privacy Policy describes the policies of Jaume Solé Refrigeració SL, Av. Pla d’Urgell nº 17, Lleida 25242, Spain, email: esole@jaume-sole.com, phone: 973601868, regarding the collection, use, and disclosure of your information when you use our website (https://jaume-sole.com) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice, and we will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days after being posted on the Service, and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you periodically review this page.

Information We Collect:
We will collect and process the following personal information about you:

  • Name
  • Email
  • Mobile

How We Use Your Information:
We will use the information we collect about you for the following purposes:

  • Marketing/Promotion
  • Customer feedback collection
  • Support
  • Site protection

If we want to use your information for any other purpose, we will ask for your consent and will only use your information once we have received your consent, and only for the purpose(s) for which consent was granted, unless we are required to do so by law.

How We Share Your Information:
We will not transfer your personal information to any third party without obtaining your consent, except in limited circumstances as described below:

  • Analytics

We require that such third parties use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than necessary to fulfill the said purpose.

We may also disclose your personal information for the following purposes: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of third parties. If the Service or our company is merged or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of Your Information:
We will retain your personal information with us for 2 years or for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, which do not identify you (directly or indirectly), may be stored indefinitely.

Your Rights:
Depending on the applicable law, you may have the right to access, rectify, or delete your personal data, or receive a copy of your personal data, restrict or object to the active processing of your data, request that we share (port) your personal information to another entity, withdraw any consent you have given us to process your data, the right to file a complaint with a regulatory authority, and other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at esole@jaume-sole.com. We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the required personal information or withdraw consent to process the same for the required purposes, you may not be able to access or use the services for which your information was requested.

Cookies, Etc.:
To learn more about how we use these tracking technologies and your choices in relation to them, please refer to our Cookie Policy.

Security:
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security, and consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Grievance / Data Protection Officer:
If you have any questions or concerns about the processing of your information that we have, you can send an email to our Grievance Officer at Jaume Solé Refrigeració SL, Av. Pla d’Urgell nº 17, 25242 (Miralcamp) Lleida, email: esole@jaume-sole.com. We will address your concerns in accordance with applicable law.

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